Mass Notification and Message Template Terminology

Content: Content is the organizational message for the stakeholders on critical events through the Z suite application. Example: Rain or Flood Alert, Power or Network Failure Notification, etc.,

Message Templates: Message Templates are reusable message formats for organizations or businesses to notify their stakeholders. This helps business to use just the template identifier along with the appropriate parameters instead of the full message content.

Notification: A notification notifies the user on threats that can impact, incidents happened, and usually gives information about what can happen or what happened. Notifications are set up by the user and are triggered by specified alerts to send a voice message, SMS text, E mail or a push notification.

Mass Notification: Mass Notification is critical communication on Threats or Incidents to specific or multiple contacts selected and grouped under criteria like Employee Role, Location, etc.,